: Using data to improve or extend an existing model, such as adding time stamps to predict delays or identifying social networks of resources. Key Takeaways & Learning Path
, authored by Wil van der Aalst , is the seminal work that bridges the gap between traditional data mining and business process management (BPM). It serves as both a comprehensive academic textbook and the foundation for the popular Coursera course of the same name. Core Framework: The Three Pillars Process Mining: Data Science in Action
Example applications include: analyzing treatment processes in hospitals, improving customer service processes in a multinational, Wil van der Aalst Data Science in Action Second Edition : Using data to improve or extend an