Mitel-5320e-ip-phone-stuck-on-dhcp-discovery May 2026

is stuck on "DHCP Discovery," it means the device is powered on but cannot obtain an IP address from your network's DHCP server . This is a common hurdle during setup or after network changes. Core Troubleshooting Steps

Navigate through the menu using the keys to find and select Yes .

Navigate to and disable DHCP to enter a static IP, Subnet Mask, and Gateway. mitel-5320e-ip-phone-stuck-on-dhcp-discovery

Hold the (or the volume keys) while booting the phone to enter the configuration menu.

When a Mitel 5320e IP phone Go to product viewer dialog for this item. is stuck on "DHCP Discovery," it means the

: This clears any residual configurations that might be blocking the connection. Unplug the power/Ethernet. Hold the # key while plugging it back in. When "Configure Phone?" appears, select * for Yes .

: Mitel systems often require specific DHCP Options (like Option 43 or 125) to tell the phone where the MiVoice Business controller is located. If these aren't set correctly in your DHCP server, the phone may loop during discovery. Navigate to and disable DHCP to enter a

: Mitel phones often operate on a specific Voice VLAN. If the switch port isn't configured to "tag" the voice traffic or if the DHCP server isn't listening on that specific VLAN, the discovery process will fail.