The research highlights that the more an AI assistant—like Amazon’s Alexa or social robots like Jibo—exhibits , the more likely users are to perceive it as competent and emotionally engaging. Key insights from the MIT study include:
While social behaviors increase trust, experts and privacy advocates often highlight the practical risks of smart speakers:
: Amazon has historically used human teams to review small samples of recordings to improve accuracy.
: Devices are always active in a low-power state to detect wake words, though they do not continuously record everything.