Original Microsoft/Hotmail accounts will no longer work for sign-in. You must register a new account specifically on the Escargot website.

If you are looking for past conversations from when the service was still official:

Run the installer on Windows 7. If you encounter errors with older versions (like MSN 7.5), you may need to right-click the shortcut, select Properties , and set Compatibility Mode to "Windows 2000" or "Windows XP".

Open the app and sign in using your Escargot credentials. Ensure your screen name is followed by @escargo if required by the specific client version. Retrieving Old Chat Logs