You may notice a section on the Zales website . While Zales sells these refurbished items at a discount, they generally do not buy these pieces directly from customers in-store for cash. Most of their pre-owned inventory comes from their trade-in programs or corporate liquidations. Where Else Can You Sell?
They accept gold (10K, 14K, 18K, 22K, and 24K) and all platinum items, even if they are broken or damaged.
To qualify for a trade-in, your new diamond purchase must usually be at least double the price of your original item's purchase price. does zales buy used jewelry
Whether you want to clear out old gold or upgrade your engagement ring, here is exactly how you can sell or trade your used jewelry at Zales. 1. Zales Gold Exchange (For Cash)
Does Zales Buy Used Jewelry? Your Guide to Selling and Trading In You may notice a section on the Zales website
If you have a diamond ring or high-value designer piece that doesn't fit the Zales Gold Exchange (because they won't pay for the stones), you might get a better deal elsewhere:
They do not pay for diamonds or gemstones. In fact, you are required to remove all stones before sending your items in; Zales will not compensate you for them or return them if they are still set in the metal. Where Else Can You Sell
If your goal isn't cash but a better piece of jewelry, Zales offers a . This is primarily for diamond bridal sets and solitaires purchased at Zales.