The following articles provide excellent guides and best practices depending on your specific needs:
Are you looking to for employees, or do you need help writing a formal request for a new software project? The Software Request Process – What Does Good Look Like? Demande de logiciel
A great read for managers looking to stop "chasing confirmations." It details how to build approval-driven workflows and why standardized processes save IT departments significant time. The following articles provide excellent guides and best