When you call the "support" number, a scammer attempts to gain remote access to your computer to "process the refund".
The phrase is not a legitimate service but is highly indicative of a scam . This typically refers to the Norton Refund Scam , a phishing operation designed to steal financial information by creating a false sense of urgency. The "Norton Refund" Scam Overview buy norton com bak
They may ask you to log into your bank account while they have access, or they may claim they "accidentally" refunded you too much money and demand you pay back the difference via untraceable methods like gift cards or cryptocurrency . How to recognize and report Norton scam emails When you call the "support" number, a scammer
You receive a fake invoice or renewal notice for a service you may not even own. The "Norton Refund" Scam Overview They may ask