Chain retailer with a large array of brand-name electronics, computers, appliances & more. Best Buy in Columbus, OH - 1375 Polaris Pkwy
Technicians like Darla ( Morse Rd ) and Bryan (Polaris) are frequently cited for going "above and beyond" to fix complex issues or advocate for customers during warranty claims.
Strong praise for technician Bryan; excellent warranty "My Best Buy Total" support. (Britton Pkwy) — 4.1 / 5
Many users report that simple issues (like data transfers or quick checks) are handled for free and in under 15 minutes if you have an appointment. The Cons: Common Complaints Geek Squad