Buy Customer Service Hours | Best

Best Buy offers different levels of support depending on how you choose to connect. While the website is always "open," live human help has specific windows.

Monday–Friday, 7:00 AM – 6:30 PM CT. Chat: Monday–Friday, 9:00 AM – 5:00 PM CT. The "Total" Advantage: 24/7 Expert Help best buy customer service hours

Generally follows standard store hours, which vary by location. It's always best to check the Best Buy Store Locator before heading in for a return or exchange. Best Buy offers different levels of support depending

Modern Best Buy stores typically do not take direct phone calls. If you call a local number, you will likely be routed to a national call center for assistance. Chat: Monday–Friday, 9:00 AM – 5:00 PM CT

Whether you’re stuck with a frozen laptop at midnight or need to return a fridge on a Sunday afternoon, knowing when and how to reach Best Buy can save you a lot of frustration.

While online support is 24/7, in-person hardware repairs require an appointment during store operating hours. Pro Tips for Faster Resolution Best Buy Support & Customer Service