Consumers can choose between applying online through Citibank's application portal or in-person at a local store. The online route is often preferred for its privacy and speed, typically offering an instant decision within minutes. In contrast, applying in-store—often prompted by a "Blue Shirt" employee—allows for immediate identity verification and, in some cases, the ability to use the credit line for a purchase that very same day. Regardless of the method, the application triggers a hard inquiry on the applicant's credit report, which can cause a minor, temporary dip in their credit score.
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