Customers are responsible for removing all personal data and resetting the device before returning it. Return Methods
Items purchased between Nov. 1 and Dec. 31 typically have an extended return window through Jan. 14. Condition and Fees best buy computer return policy
While standard laptops often don't have a restocking fee, specific "activatable" devices (those with cellular capability) or high-end workstations may incur a 15% restocking fee if opened. Customers are responsible for removing all personal data