: It is revealed that the phone call and their blossoming romance were only in her head. The video ends with Michael leaving the diner without ever knowing her name, his business card still sitting untouched in a bowl as she watches him walk away. Key Locations & Cast
: Alicia Keys plays a waitress at a local diner (filmed at the real Pan Pan Diner on 135th Street and Lenox Avenue). Alicia Keys - You Don't Know My Name (Official Video)
: Every Wednesday, a handsome man named Michael Harris (played by rapper Yasiin Bey , formerly known as Mos Def ) comes in for his lunch break. Alicia’s character is deeply infatuated with him but remains anonymous to him. : It is revealed that the phone call
: The middle of the video features a long, improvised telephone interlude where Alicia's character finally calls Michael to introduce herself and confess her feelings. : Every Wednesday, a handsome man named Michael
: In a famously debated scene, Michael routinely orders the "fish special" with a side of hot chocolate. To impress him, Alicia's character uses milk and cream instead of the tap water her manager prefers.