The one associated with your HelloFresh account.
If you are reporting damaged produce or a leaked ingredient, the agent will likely ask for a photo to process a credit or refund. Common Reasons to Contact Support
Support is typically available 24/7, though wait times may vary during peak hours (usually mornings and weekends).
Whether you have a question about your recipe box, need to report a missing ingredient, or want to manage your subscription, reaching HelloFresh customer service is straightforward. While the service has evolved since 2022, the core contact methods remain consistent.
You can head straight to their Contact Us page to start a chat session.
To resolve your issue in one go, have the following information ready before you call or chat: